1. Who are we?

Your data are processed by BeHydro, Wiedauwkaai 43, 9000 Ghent, Belgium.
If you have additional questions and/or would like more information, please send us an e-mail to marketing@behydro.com.

2. What personal data do we collect and what does BeHydro do with this personal data?

2.1. Information that we collect directly and request from you

2.1.1. If you are following a course at BeHydro or if you participate in an activity organised by BeHydro

• Contact details: surname, first name, language, e-mail address, telephone number, company, position, invoice details, etc.
• Identification data: date of birth
• Information regarding the results of a training course and the accompanying certificates

2.1.2. Telephone contact to request information
If you contact us by phone, our employees may note your contact details to inform the right colleague, to contact you again and also to optimise internal operations.

2.1.3. Newsletter subscription

• Your contact details: surname, first name, e-mail address, telephone number, position, etc.
• We also keep track of your preferences based on your reading behaviour in order to only send or view newsletters that are relevant to you.

2.1.4. When you visit our website

BeHydro uses cookies on its website. When you visit the BeHydro website, cookies are placed on your computer, tablet or smartphone. These cookies are used to recognise you on your next visit. Your settings and preferences are also remembered. More information regarding our Cookie Policy can be found here.

2.1.5. Contact persons at companies with which ABC has concluded a contract or with which ABC intends to enter into cooperation

• Contact details: surname, first name, e-mail address, telephone number, position.
• BeHydro collects the data which is necessary for execution of the contractual relationship.
• If you present us with a business card, your information will also be included in our database and BeHydro will invoke a legitimate interest*.
  * Legitimate interest means that without this action the activity may not be carried out.

2.2. Public data and data we collect indirectly

BeHydro sometimes processes public data. This may include, for example, data that is subject to publication requirements, or it may involve data that you have made public yourself, such as information on your website.
It can also be information that is public, for instance because it is well known in your region or because it has appeared in the press. Information available on the Central Database of Enterprises, Graydon and Trendstop are included, for instance.

BeHydro may also receive information about you from third parties. BeHydro may also use this information to contact you about prospective opportunities.

3. What does BeHydro use your personal data for?

BeHydro uses this personal data to:

• Register you for a training/information session or to report cancellations/changes, etc.
• Inform you of the results of related tests
• Prepare correct invoices
• Send you information
• Issue certificates
• Provide you with correct answers to your questions
• Keep you informed about our new trends and about our services in general
• Improve our website
• Optimise our services

4. Reasons for processing

BeHydro keeps track of your personal data because it is necessary for the execution of a contract, because we have a legitimate interest in our capacity as a data processor or because you have given your consent in the past.

5. Who receives your personal data?

BeHydro processes personal data in accordance with the purposes as stated under point 3.
Your personal data may also be passed on to your internal contact person if he/she requests it.
BeHydro collaborates with a number of third parties who can also consult your personal data in the context of the services & possible legal obligations they perform on behalf of BeHydro.

6. How long will your information be stored?

BeHydro will never store the data for longer than is necessary for the purpose for which the data has been collected, with due observance of the maximum statutory retention periods. If data no longer needs to be stored, all identifiable features or all data will be removed.
For administrative reasons, BeHydro will archive your surname and first name, since it may not be possible to remove it from reports, attendances for training courses or attendance at meetings. The reason for this is that participation in training courses is also related to obtaining certain quality labels or diplomas that BeHydro must be able to consult at all times. Your personal data will of course not be actively updated anymore.
BeHydro will retain your personal data in accordance with applicable statutory and limitation periods that may be in place.

7. What rights can you exercise to guarantee the protection of your personal data?

7.1. You can consult your data
If you wish to inspect personal data processed by BeHydro about you, you may do so by exercising your right of inspection.

BeHydro will provide you with an overview of the personal data stored about you, within a reasonable period of time. BeHydro can confirm now already that no special categories of personal data are retained (e.g. race, ethnic origin, sexual orientation data, etc.).

7.2. You can have your data corrected
If there are any changes to your personal data (e.g. name, address, e-mail address, etc.), kindly inform us so that we can correct or complete this data.

7.3. You can have your data removed
If you believe that BeHydro has processed specific personal data on an unlawful basis, i.e. without having a proper purpose, you may request that your personal data be deleted.
BeHydro will in any event be required to retain limited personal data for legal provisions, quality labels or certificates where applicable.

7.4. You can request that the processing of your personal data be restricted
If your data is incorrect and you have requested that your personal data be amended or if you believe that BeHydro is processing your personal data on an unlawful basis, you may request a restriction on the processing of your personal data.
This means that BeHydro may only continue to process your personal data with your permission. BeHydro may continue to store your personal data, but may not carry out any further processing without your consent, except in the context of legal proceedings, in order to protect natural or legal persons or for important reasons in the public interest.

7.5. You may request to transfer your personal data directly to a third party
If you wish, you may ask BeHydro to transfer the data that you provided to BeHydro to you or directly to a third party. However, the GDPR provides for a number of restrictions on this right, which means that it does not apply in all cases. This has to be examined on a case-by-case basis.

7.6. You can refuse to have your data processed fully automatically
Some data processing operations and processes are fully automated, without human intervention. You can indicate that this processing is not permitted.

7.7. You can withdraw your consent
If your personal data is processed on the basis of consent, you can revoke this consent at any time. BeHydro will then remove your personal data.
If you wish to exercise one or more of the above rights, please contact BeHydro at marketing@behydro.com and clearly specify which right you wish to exercise.
For substantive questions about this BeHydro privacy statement, please contact marketing@behydro.com.
We also advise you that you may lodge a complaint with the supervisory authority at commission@privacycommission.be at any time if you believe that BeHydro is not complying with your rights as set out herein.

8. We protect your personal data

BeHydro makes every effort to protect your personal data as effectively as possible and to protect your privacy as well as possible. BeHydro takes all measures that are technically and organisationally necessary, because your privacy is important to us!

9. Changes to this privacy statement

This privacy statement is not a static document. It can and will undergo a number of changes over time.

Cookie Policy

BeHydro
https://www.behydro.com
Wiedauwkaai 43
9000 Gent
Belgium

BeHydro cookie policy:

1. General

BeHydro primarily uses cookies to store and process your browsing experience on https://www.behydro.com/ (hereinafter referred to as the "website"). All data that BeHydro obtains from its cookies is anonymous and is only used to understand the customer experience on the website, with the aim of improving the performance and usability of this website.
BeHydro is entitled to update this cookie policy by posting a new version on the website. In this context, it is highly recommended that you regularly consult the website and the relevant page on which the cookie policy is displayed to ensure that you are aware of any changes. As soon as a new cookie policy is implemented, your consent to the use of cookies will be requested again.

2. What is a cookie?

A cookie, also known as an HTTP cookie, a web cookie or a browser cookie, is usually a small text file sent from a website which is stored in the web browser or on the user's device while a user is browsing a website or using a mobile application. When the user visits the same website in the future, the data stored in the cookie may be retrieved by the website to inform the website of the user's previous activity. Cookies were designed as a reliable mechanism for websites to remember the status of the website or the activity that a user has undertaken in the past. They help us to optimise your visit to the website, to remember technical choices (e.g. choice of language, newsletter, etc.) and to show more relevant services and offers. If you wish to consult the website, Anglo Belgian Corporation recommends that you enable cookies. However, if you choose not to do this, you are always free not to enable them.

Cookies may include: clicking on certain buttons, logging in or recording the pages visited by the user, even months or years ago. Although cookies do not contain viruses and cannot install malware on the guest computer, tracking cookies and especially third-party tracking cookies are often used as ways to compile long-term data on the browser history of individuals. This cookie declaration is in accordance with the current Belgian Law (Act of 10/07/2012 establishing provisions regarding electronic communications, BS 20/9/2012).

This website uses different types of cookies:

• Strictly necessary cookies: As the name suggests, these cookies are strictly necessary to enable you to browse the website or use the platform or to perform specific functions you have requested.
• Cookies for functionality: These cookies improve the functionality of the website by storing your preferences.
• Tracking cookies: These cookies survive user sessions. When the Max-Age of a persistent cookie is set to 1 year, then within that year the initial value contained in that cookie will be sent back to the server each time the user visits the server. This is done to store essential information, such as how the user initially came to the website. This is why they are also called tracking cookies. For example, once you have selected the desired language, the website will record your preference in a permanent cookie and store it on your browser. When you then visit the website again, the website will use that permanent cookie to ensure that the content is provided in your preferred language.
• Performance cookies: These cookies help to improve the performance of the website and thereby provide a better user experience. Anglo Belgian Corporation uses Google Analytics, a popular web analytics service provided by Google Inc. Google Analytics uses cookies to help Anglo Belgian Corporation analyse how users use the website. It records the number of visitors and informs Anglo Belgian Corporation about their overall behaviour - such as the typical duration of a visit to the website or the number of pages a user views on average.
• Third party cookies: Anglo Belgian Corporation has anchored its content in social media channels, such as YouTube, Facebook, Twitter and LinkedIn, to support its communications, and Anglo Belgian Corporation uses the sharing possibilities on social networks. The channels used by Anglo Belgian Corporation may contain cookies from these websites and Anglo Belgian Corporation has no control over them. You should consult the relevant websites of these third parties for more information about these cookies.

3. List of cookies used by the website

The table below lists the cookies that BeHydro may use and what information they store.

Google Analytics cookies
We use Google Analytics cookies to collect information about your sessions on our website. For more information on how these cookies work, please consult Google's cookie & privacy statement.

• _GA
• _GID
• _UTMA
• _UTMZ

Hotjar cookies
We use Hotjar cookies to analyse information about your surfing behaviour and mouse movements. Please consult the Hotjar cookie policy for more information about these cookies.

• _HJINCLUDEDINSAMPLE

Other website cookies

Craft CMS-cookies
We use Craft CMS as our website system. Craft uses cookies that are necessary for the website to function properly. Consult the cookie Policy of Craft CMS for more information about these cookies. >> Redirect to: https://craftcms.com/privacy

• CraftSessionId

4. Disable cookies

There are a few options available to prevent the storage of cookies. Please visit the websites of the different browsers to learn how to block the storage of cookies. It is worth remembering that if you decide to delete all your cookies, you will most likely have to re-enter all your usernames and passwords on all the websites you visit, even ones that you did not have to think about in the past. As stated above, cookies can be a real asset to your web browsing experience. If you want to learn more about cookies, please visit the website www.allaboutcookies.org. This website provides more information about cookies, it describes in detail how to delete the cookies you find, and it shows you how to allow trusted websites to store cookies on your computer.

5. BeHydro contact details

BeHydro
Wiedauwkaai 43
9000 Gent
Belgium
E-mail: marketing@behydro.com